Last updated 6 September 2026
The fastest way to reach us is email: support@solutionsbyzeidan.se. We answer in Swedish or English, usually within two working days.
Fitzli needs an account. When you sign up you answer a few questions about your body, your goal and how you like to eat and train, and the app builds a plan from that. You can change every answer later under You → Edit profile, and the plan is recalculated.
The target is calculated from your height, weight, age, activity level and goal, and then adjusted from your weekly check-ins. If your weight has been moving in a direction the plan did not expect, Fitzli corrects the target and explains the change on the home screen. If the target still looks wrong, check that your weight and activity level are up to date under You → Edit profile.
You can scan a barcode, take a photo of the plate, write what you ate, search the food database, or pick a favourite. Photo and text logging use AI and are part of Premium. Barcode, search, favourites and manual entry are free.
AI estimates are estimates. Always check the suggested rows before you confirm them, and correct anything that looks off. You can edit, remove and add rows.
Connecting Health is optional. Fitzli reads steps, active energy, sleep, resting heart rate, heart rate variability, weight and blood pressure to personalise your plan. It never writes to Health. You choose which categories to share in the iOS permission dialog, and you can change your mind at any time in the Health app under Sharing → Apps.
Fitzli Premium is an auto-renewing subscription bought through the App Store. Manage or cancel it under You → Settings → Subscription, which opens Apple's subscription settings. Cancelling stops the next renewal; you keep Premium until the period ends.
Bought Premium and it did not appear? Open You → Settings → Restore purchases. If it still does not appear, email us.
You → Settings → Delete account. For security we email a confirmation code to your account address before anything is removed. Deletion is permanent and removes all your data. Cancel your subscription first: deleting the account does not end the payment at Apple.
Email us with what you did, what happened and what you expected instead. A screenshot helps. Tell us the version number, which you find at the bottom of the You tab.
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